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We would like to change the email address for all account users,

The firstname.secondname@ remains the same for all, it is just the @xxx.com part that is changing (xxx only).

 

Is this possible for me to action, if not, can DocuSign on our behalf?

We need this actioned asap.

Kind regards,

Priscilla.

@Priscilla I would recommend reviewing the following DocuSign article on Bulk User updates.

https://support.docusign.com/s/document-item?language=en_US&bundleId=rrf1583359212854&topicId=jwk1593209395373.html&_LANG=enus


Hi @Priscilla,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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