Bulk Send Matching Exceptions

I have the template set up. I downloaded the sample csv and added in the the data and when I upload it, it comes up with a Bulk Send Matching Exception:

Envelope entries:

Employee::Continuous Service

Bulk list columns:

Employee::Continuous service

When I click accept and send, the is data in the document for “Continuous Service” is missing.

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@Steve HR FP Couple of items to check. First I would express keeping the matching Data Label and CSV Column Names simple. No spaces, no unusual characters, match case. I would recommend shortening the Data Label to ContServ or something so that there is no space and make sure to match the case. Retry.

I managed to resolve, I removed the text boxes and re-added them and this seemed to work.

But thank you for the advice above, will definitely bear that in mind on future items.

Hi @Steve HR FP,

I hope you are doing well.

I am glad to see that you were able to solve your issue.

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Best regards,

Alejandro R. | Docusign Community Moderator

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