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I had a document ready to send for signatures. I stepped away from the computer for a while and when I returned I had been logged out. The document had disappeared. I’d spent a couple of hours or more setting it up.

What is your timeout set to in settings?


​Hi @keith55,

 

I hope you are doing well.

I would like to confirm if you could solve your issue by utilizing the suggested solution?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 


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