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I answered one of the security questions wrong it says to reset the envelope
How do I do that?
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I answered one of the security question it says to reset the envelope I don’t know how to do that. Could I do that or do I have to get in touch with the person who sent me the information thank you
Hi
Thank you for reaching out to the Docusign Community.
The sender will be able to reset the envelope’s authentication process by resending it. Under these circumstances, you will be required to contact them so the envelope can be resent.
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.