Reporting Issus | Community

Has anyone had any issues lately with the reporting functionality. I ran an Envelope Volume Report today and for September the report indicates my Envelopes Sent as 26 but Envelopes Completed as 803. This does not make sense to me. Should I open a case with DocuSign? Thank you in advance.

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@legalcontracts

Yes, I recommend you open a case with DocuSign. The number of Envelopes Sent should be at least the same number of envelopes completed or higher.

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