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How do I change my name that appears in the message to a signor?

  • 11 May 2023
  • 1 reply
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Userlevel 4
Badge +6

imageI would prefer it just have my company name and our "xxxxxx@xxxxxx.com" email address.

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Best answer by Community Expert 11 May 2023, 16:58

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Userlevel 1
Badge +12

Hello,

Thank you for reaching out here in the DocuSign Community.

I concealed your email address for security reasons, as that is private information.

That can only be changed/removed by editing the Email Resource files, please view page 46, you can find the resource files by going to:

  1. Settings
  2. Brands
  3. Edit Default branding

The name that shows is the name on your account, so, you can also change the name on your account directly by going to:

  1. Manage Profile
  2. Select "My Profile Information"
  3. Change the name to the desired one
  4. Save: https://support.docusign.com/s/document-item?bundleId=eit1620689445281&topicId=laq1628873920485.html&_LANG=enus

Note: Some advanced features and options are supported only in certain DocuSign plans. Your account plan might not support some options discussed in this help topic (for example, resource files). For more information about which options are available for your account, contact your account administrator. Or, visit our Plans and Pricing web page for more details on the features included with your plan.

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Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

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