Edits to emails per condition

  • 2 April 2024
  • 3 replies

Badge +2


Has anyone found an easier way to edit the body of email message? We are trying to make edits to the branding per condition and find the HTML not so easy to follow or share. 


Best answer by Alexandre.Augusto 2 April 2024, 16:43

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3 replies

Userlevel 5
Badge +12

Hello, @RonniCarthron 


Welcome to the DocuSign Community!


If you’re talking about the Branding resource file used to customize the notification email and signing session, I recommend this guide of Best Practices for Resource files. There are many examples for the most common settings in the .XML file and HTML configuration. 


I hope that helps!


Badge +2

This file is great but….its still HTML.  it would be great to get a UI that would help control the body and controls the emails for all conditions.  

Userlevel 3
Badge +11

Hi @RonniCarthron,


I hope you are doing well.


I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.


Best regards,


Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.