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Access old docusign paperwork from when I worked at another company

  • 28 March 2024
  • 2 replies
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I had docusign an a realtor with Century 21.  I am now at Long & Foster.  I have docusign here as well, but I need access to my old files from Century 21.

How can I make that happen?

 

2 replies

Alexandre.Augusto
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Hello, @tammy.odum 

 

Welcome to the DocuSign Community!

 

Since we’re talking about two different accounts, you need to have an user in the previous account to check your envelopes there. An user in the new account to use the eSignature for sending envelopes, etc.

 

If the both accounts are under a same Organization account (Org Admin) then an Org Administrator can export envelopes from an account to the another under the same Organization, but I think that is not your case.

 

I hope that helps!

Alexandre

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Hi @tammy.odum,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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