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I forgot my password. I got the code but it asked a security questions that I forgot the answer? How do I log in if this happens?

  • 11 August 2019
  • 3 replies
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I forgot my password. I got the code but it asked a security questions that I forgot the answer? How do I log in if this happens?
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Best answer by Community Expert 12 August 2019, 19:07

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3 replies

C
Rank
Userlevel 1

Are you the only DocuSign Admin on the Account? If not then another DocuSign Admin could reset your password. Otherwise you will need to create a DocuSign case to resolve this issue.

C
Rank
Userlevel 1

yes

C
Rank
Userlevel 1

yes

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