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Hi all. I need to purchase Docusing service, but I can’t. They say that I need to put valid postal code. I know my zip code (Lithuanian), it is valid, but Docusing keeps saying it is not. I need to send envelopes ASAP. HELP to solve this.
Userlevel 3
+8
- Docusign Employee
- 262 replies
-
12 April 2024
Hi
I'm sorry this error is happening!
Try to enter only the first 5 numbers of your ZipCode, without letters. If it still doesn't work, try entering “00000”.
You can later edit this information by going to Settings > Account Profile.
- Community Moderator
- 664 replies
-
26 April 2024
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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