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I recently had a DocuSign Connect fail for almost two months, but didn’t get an email notification until it reached “Active - Pending Deactivation” state, at which point it sent an email to say “Administrator Notification: Docusign Connect Configurations Pending Deactivation”. However, it didn’t send anything ahead of time to let me know it was in process of failing. Some digest email to warn me ahead of time would be very helpful.
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there is only retry feature now. That's a great suggestion, and it's really useful for every customer.
https://www.docusign.com/blog/developers/the-trenches-troubleshooting-docusign-connect
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RequireAcknowledgement enables a 100-second timeout period following which, if we do not see a response from your system, an error will be registered. With RequireAcknowledgement, Connect’s retry mechanisms are also enabled, which will attempt to redeliver a failed payload a number of times over the next few days.
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