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I can’t find documents from any range of time that I’ve signed. I cannot get a hold of the original sender to resend the fully executed document. And I can’t find it anywhere, is there a way to access it?

Do you have a DocuSign account? Does your account is freemium plan? Do you have more than one account for your email?

 

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@Sarah22 

You can access signed documents/envelopes from your Docusign account, if it was created at the end of or before signing the envelopes. If you don’t have a Docusign account you can only access the envelope via the personal link included in the Docusign emails.

As ​@Hengfeng Ge mentioned it may be that you have more than one Docusign account for your email address and looking at the wrong Docusign account.


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