Markup textbox covering up initialing field

Question

I need to initial a markup on a document, but the textbox from the markup is covering the initial field. Whenever I go to click the initial field, the textbox fully overlaps it. I initially made the markup, the other signer added to it, and I need to approve their additions. Is there a way to move the text box without sending it back? And if I do decline to sign, would that only void the markups the other signer made? Thank you!

Luke.Cervantes · Accepted Answer

Hello ​@kacpark,Thank you for reaching out here in the Docusign Community. It’s great to have you here! I understand how frustrating it is when the markup text box covers or overlaps the initial field.We’re here to clarify the matter with you.To answer your first question: No, the text box cannot be moved at this stage. Once you have provided a markup on the envelope and it progresses to another signer, that markup text box is no longer movable. During your active signing session, you can only add text inside the box; you cannot change its size, reposition it, or move it to another location on the document.Because of this, it is best if you initiate a brand-new envelope too recreate the scenario. When you set up the new document, please make sure to edit the size of the markup tool or place it in a different, open space on the page to prevent future overlaps with your initial fields.Regarding your second question: If you decline to sign the envelope, the entire document will be totally voided. This does not just cancel the other signer's recent additions; it voids the document on your end,all other signers, completely halting the envelope.That being said, your suggestion to allow moving the markup text box before placing your initials is an excellent idea! I highly recommend raising this feedback on our IDEAS channel:https://community.docusign.com/ideas. You may include complete screenshots of the overlapping fields when you post them. Our engineering teams review this channel regularly to plan future product innovations.Please let me know if you have any questions. We’re here to help!Best regards,Luke | Docusign Community ModeratorIf this helped, feel free to Like👍and click "Best Answer."

Luke.Cervantes · Answer

Hello ​@kacpark,I hope you are doing well! I would like to know if you were able to see my last response regarding your concern.Don’t hesitate to let us know if you have any further questions. We’re here to help!Thank you, and have a great day ahead!Best Regards,Luke | Docusign Community ModeratorIf this helped, feel free to Like👍and click "Best Answer."

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