Using WACOM STU-430 for signing

Hello ACOU,

regarding your question  the Docusign Signature Pad option supports Topaz Systems, Inc™ and ePadLink™ ePad- ink™ signature pad devices only.
for your reference  you can read more about it here:
https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=emp1638237872959.html&_LANG=enus

Thank you so much and if you need any help you can raise a support case anytime at https://support.docusign.com 

Hi Mahmoud,

I saw in the following documentation that you mention WACOM-type tablets. Why does this name appear if you are not compatible with this type of equipment ?

https://www.docusign.com/fr-fr/blog/comment-faire-une-signature-electronique?msockid=2bed8f848a3f6e3b38ff9aba8b256f0a

Wacom tablets are mentionned here also, user seem to sign with this kind of tablet :

Morevoer, your link mentions “ The Signature Pad Allowed option”. What does it mean ? Could you please give me more information on it and its price ?

Regards,

Arthur

Hi ​@ACOU,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

Were you able to create a case with Docusign Support?

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello Christopher,

Feel free to create a case with Docusign Support, as long as i can get an answer

Arthur