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Active Voice
May 14, 2024
Solved

Hate new view how to go back to old view

Does anyone know if we can go back to the old view in esignature Agreements.  The new view takes up to much space causing me to scroll to see everything.  I have multiple folders on the left that I file completed envelopes in, I send documents for 10 different companies.  With the update I can’t see the folders without constantly having to scroll and then click the Show More.

Michael.Rave
Docusign Employee
May 14, 2024

@stacyh 

There is no option to revert back to the old user interface for Docusign eSignature.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

15 replies

Docusign Employee
August 19, 2024

Hello @Sav and @QOH , 

Thank you for reaching out here in the DocuSign Community.

I’m really sorry to hear about your disliking of the new UI, we do invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Let us know if you need further assistance with this.

 

Best regards, 

Nathaly | DocuSign Community Moderator 

"Select as Best" below if you find the answer a valid solution to your issue!

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Conversation Starter
October 6, 2026

The new navigation is not user friendly and makes it harder to track the work process. Please change back. 

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New Voice
October 8, 2026

I completely agree with everything others have said. I dislike this new interface and what is the point of having folders when all envelopes are viewable on the main screen? Whoever thought up this new interface, seriously needs to rethink how simplicity works. If there was at least a filter option on the folder column to hide anything in folders leaving remaining unmoved items, that might be helpful. Usually when a company says a new look will be more intuitive and easier, it’s the opposite.

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Digital Leader
October 8, 2026

​@cconley 

It looks like Katie Pan has started an “Idea” to change the navigation. You can vote for it in the Ideas Tab. Not that I’m holding my breath, but this is at least a way to voice an opinion… (link below)

mr1

 

 

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MR1
Conversation Starter
October 8, 2026

DocuSign should stop replying useless sorrys and listen to user’s voice. Stop the new navigation change because its not working, or at least give users an option to stay in old navigation. 

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