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New Voice
Jun 10, 2024 8:55 PM UTC
Solved

Email Notifications of a Completed Document

I am no longer getting email notifications that a document has been signed. I have to keep checking the inbox for completed documents. Is anyone else having this issue?

 

JohnSantos
Guru
Jun 10, 2024 9:11 PM UTC

@JDupre - I’ve seen these happen to a few of our user accounts.   Can you verify that your preferences for notifications are turned on?   These will vary per account.  Go to your profile on the top right corner and click on My Preferences → Notifications.

 

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11 replies

Docusign Employee
Jan 16, 2025 11:39 PM UTC

Hello ​@NuPulseCV,

Thank you for the information.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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