署名完了時に署名済みPDFと一緒にCertification（署名証明書）を添付して送ることはできませんか？ / Could you attach the certification together with the signed PDF when the signing process is completed?

Hello ​@Aiko 

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

Currently, Docusign can include the Certificate of Completion together with the signed document when downloading a Combined PDF, if the account setting “Attach certificate of completion to envelope” is enabled by the account administrator.
However, at this time, Docusign does not support sending the signed document and Certificate of Completion as a single combined PDF attachment directly in the completion email. The completion email will send them as separate PDF attachments.
As a workaround, users can manually download the Combined PDF from the completed envelope in Docusign.

Certificate of Completion
Envelope Delivery

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer."

Hello ​@Aiko 

How are you? I'm just checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

If you found the response to be a valuable solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

 Ma. Cassandra | Docusign Community Moderator
If this helped. Feel free to Like👍and click "Best Answer."

Hello ​@Ma.Cubio 

Thank you for your support and advice. To implement your suggested solution, should I ask our DocuSign account administrator to enable the "Attach certificate of completion to envelope" setting?

Hello ​@Aiko
Yes, that’s correct. To include the Certificate of Completion together with the signed PDF, your Docusign account administrator would need to enable the “Attach certificate of completion to envelope” setting in the account settings. 
 

If you found the response to be a valuable solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

 Ma. Cassandra | Docusign Community Moderator
If this helped. Feel free to Like👍and click "Best Answer."

Hello ​@Aiko 

How are you? We'd like to know if my previous response addressed your questions. If so, we hope you could consider selecting it as Best Answer ✅," so others can find it too.

If you still require assistance, please don't hesitate to let us know. We are always happy to help!

Sincerely,

Ma. Cassandra | Docusign Community Moderator