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Question

Why Can I Not Edit The "Group Label" for a series of checkboxes in my template?

  • May 8, 2026
  • 2 replies
  • 28 views
A
Newcomer
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I have a template with a series of checkboxes. When someone completes the template, their checkbox selection shows up on the finished document under “Untitled Checkbox”. Everything I can find online says that I need to update the Group Data Label. I am able to update the “Data Label” but NOT the “Group Data Label”. When I hover over the “Group Data Label” field the text is grayed out and says “This field property is not editable”. I need the group of checkboxes to be properly labeled on my finished document. 

2 replies

N
Community Moderator
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Hi ​@ATaber,

 

Thank you for connecting with the Docusign Community. We are pleased to welcome you.

I’m sorry you are having trouble editing the Group Data Label in one of your templates. I apologize for the inconvenience, and I’m glad to help.

To better assist, please provide the template ID via private message so I can check it. Also, please include a screenshot of the exact error message and the greyed-out group data label so I can review it. 

Kindly refer to this article on how to Locate a Template ID .

Additionally, review the information in this article on how to create a Data Label on a Template.

 

I appreciate your time, and I look forward to your reply. 

 

Best regards,

Noralynn | Docusign Community Moderator

 

N
Community Moderator
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Hi ​@ATaber,

 

I hope you’re doing well and having a great day!

I just wanted to check in and see how things are going on your end. If there’s anything else you need or if there’s any way we can further assist, please don’t hesitate to let us know. We’d be more than happy to help.

 

Best regards,

Noralynn | Docusign Community Moderator

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