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Newcomer
October 6, 2026
Question

When I create envelope using C# SDK, The Subject for the email received by the Signer. "***Test Email*** Do you recognize this document?"

I am customising Subject when creating envelope using C# SDK. But the Email receive by Signer is below one. Kindly help on this

 

1 reply

Community Moderator
October 8, 2026

Hi ​@nivasm, 

Welcome to the Docusign Community! I understand that your signer is experiencing notification issues from the envelope sent from your developer account. I’d be happy to help investigate.

Please send the following information to me via private message:

  • Account name

  • Email address

  • Account ID

  • Envelope ID

These details will help me look into the issue further. Thank you, and I look forward to assisting you.

Best regards,
Luke | Docusign Community Moderator

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