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Question

What is Docusing doing to prevent Fraud ? I guess...... nothing at all!

  • February 3, 2026
  • 3 replies
  • 36 views

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I received a message in my account asking me to sign a fraudulent document.
In its title, it reads:

“Bradesco – Purchase Approved: R$12,000.00 for Walter …”

I am Walter — and they had both my email address and my full name.
Bradesco is a major Brazilian bank, roughly equivalent to Bank of America in scale and relevance.

So how did this even reach me, given that it was clearly fraudulent and explicitly impersonating a well-known bank — quite possibly a DocuSign client?

Well, well, well…..
This is not the reputation one would expect from a company positioning itself as a trust platform.

3 replies

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  • Respected Advisor
  • February 4, 2026

@delazaro 

You could report the attempted fraud. There’s a link in this thread

 


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 Hi there ​@delazaro. Just checking in to see if you still need help? Thanks again for reporting this. It really does make a big difference in keeping our community safe.

Quick rundown of the types of fraud you can report:

Email abuse: These are phishing emails pretending to be from DocuSign. If you spot one, please forward it as an attachment (or include the URL) to verify@docusign.com. You’ll get a confirmation within about two hours letting you know if it’s legitimate and what to do next.

In‑product abuse: This involves suspicious or fraudulent activity happening inside actual DocuSign accounts. Use the Report Abuse feature, and it goes straight to our team so we can investigate and stop bad actors.

For guidance, the Docusign Safety Center is your one-stop spot for security tips, fraud reporting, and helpful resources.

Helpful Articles:

What should I do if I receive a suspicious email?

How to Identify & Prevent Phishing Attacks

Let us know if you have questions. We've got you.

 

Sincerely,

Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
 


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  • Community Moderator
  • February 23, 2026

Hello ​@delazaro 

How are you? I'm checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

If you found the response to be a valuable solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer."