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Question

SSO Certificate Rotation May 2026 - Action Required for Entra (Azure AD) Users?

  • April 21, 2026
  • 2 replies
  • 47 views
S
Newcomer
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Hi Community,

We received the recent Docusign SSO certificate rotation notification with the enforcement deadline of May 14, 2026.

After reviewing our setup, we have the following configuration:
- Identity Provider: Microsoft Entra (Azure AD)
- We only have our Entra SAML Signing Certificate configured (CN=Microsoft Azure Federated SSO Certificate, expiring 5/6/2027)
- No Docusign SP certificate is imported in Entra
- We do not appear to be using signed requests or encrypted SAML responses

Given this configuration, we wanted to check with the community:
1. Do we still need to take any action before May 14, 2026?
2. Has anyone with a similar setup confirmed whether SSO continues to work without importing the new Docusign certificate into Entra?

Any guidance or shared experiences would be greatly appreciated!

2 replies

N
Community Moderator
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Hi ​@sgand01,

 

Thank you for connecting with the Docusign Community. We are pleased to welcome you.

We understand how important it is to ensure that your SSO is configured correctly to prevent login issues in the future. Let me help you with this and provide the necessary information.

We apologize if the information received confuses you. I’ll be sharing our recent article regarding the SSO Certificate Renewal. This will provide you with more information and guidance needed to ensure that you have complied with the necessary steps required.

 

Reference: Docusign SSO Cert Renewal: Action Required 

 

I hope this is helpful! If you need anything else or have more questions, feel free to reach out. I’m happy to help. 

 

Sincerely,

Noralynn | Docusign Community Moderator

If this helps, feel free to Like👍and click "Best Answer."

N
Community Moderator
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Hi ​@sgand01,

 

I hope you’re doing great. I would like to check if the information provided helped resolve your concern.

Feel free to click the “Best Answer ✅” button below the post. That helps others in the Community find trusted answers faster.

Thanks for being part of the Docusign Community!

 

Sincerely,

Noralynn | Docusign Community Moderator

 

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