I received an email from an email address with domatin @csm.docusign.com with an offer for 1:1 consultation. 

Is this scam or legit?

From: Olivia Chow <>
Sent: July 28, 2025 9:35 AM
To: xxxxxx
Subject: My company name | Unlock More with Docusign: Free Expert Guidance for You

I’m Olivia with Docusign’s Customer Success team. We wanted to check in and see how your journey is going now that you've had a chance to explore the platform. Are you encountering any challenges, or are there specific features you'd like to understand better?

If so, we're excited to offer you a complimentary 1:1 consultation with one of our Docusign Customer Success experts. This is a fantastic opportunity to get personalized guidance on anything you're curious about—whether it's optimizing your sending and signing processes, refining your branding, mastering templates, or exploring other functionalities to maximize your account's potential. We’re ready to help address any blockers you may be facing, too.

This valuable offer is available for the next three weeks. To easily book your session, just click here and fill out a quick form letting us know what topics you'd like to cover. We're here to help you succeed!

Thanks,

Olivia Chow | Customer Success |