not able to receive the offer letter sent by docusign

Forum|Forum|22 days ago
September 11, 2026
2 replies
44 views

I am not able to receive the offer letter sent by docusign. When it was first sent, due to email id typo it did not get delivered to me. Now even after correcting the mail ,i am not able to receive, what can be the reason.?

Community Help

M

Ma.Cubio

Community Moderator

Hello @PALLAVI RANA
Thank you for reaching out, and welcome to the Docusign Community! I’m sorry you’re still not receiving your offer letter, even after your email address was corrected and the envelope was resent. Could you share the envelope ID with me via private message so I can check?

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

M

Ma.Cubio

Community Moderator

Hello @PALLAVI RANA
How are you? I'm just checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved.

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped. Feel free to Like👍and click "Best Answer."

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