not able to receive the offer letter sent by docusign

Forum|Forum|11 hours ago
September 11, 2026
1 reply
9 views

I am not able to receive the offer letter sent by docusign. When it was first sent, due to email id typo it did not get delivered to me. Now even after correcting the mail ,i am not able to receive, what can be the reason.?

Community Help

M

Ma.Cubio

Community Moderator

Hello @PALLAVI RANA
Thank you for reaching out, and welcome to the Docusign Community! I’m sorry you’re still not receiving your offer letter, even after your email address was corrected and the envelope was resent. Could you share the envelope ID with me via private message so I can check?

Sincerely,

Ma. Cassandra | Docusign Community Moderator
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