New version and format is frustrating and convoluted. Screen is crowded and there's too much flipping back n forth
Whatever you have done to the "New and Improved" DocuSign has been a nightmare for me. I deal with time sensitive documents and so when my latest document needed some strike-outs and initials... I found that DocuSign had changed me from the Real Estate version so my ability to strike out was gone! Not only did I lose that ability, but when I was trying to correct it online I couldn’t find the Real Estate version to change to and accidentally signed up for the Pro version which still didn’t give me the ability to strike out words and not only could I not cancel the much more expensive (and equally unusable) after mere minutes, I still had a frustrating issue with trying to complete a simple document.
After texting with an agent, I was told that they could not restore my previous version and I would have to wait until my subscription renewal date to change it.
The new version also has such a crowded screen, it’s difficult to read the actual document without continuously scrolling side to side or up and down.
grrrrrr
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