Once a doc is completed, we move them to our Customer folders. Our Customer folders appear on the left in Alpha order, but when we try to move the document, the folder list is NOT in alpha order. Is there a way to fix that? They used to be in alpha order. we have over 200 customer folders, and there is no way to search.
Hello
Thanks for reaching out, and welcome to the Docusign Community!
To understand what’s happening, could you upload two screenshots, one showing your folder list on the left, and one showing the folder list that appears when you try to move a document.
Please make sure to blur or hide any sensitive customer information before uploading the image.
Looking forward to your reply!
Regards,
Jenny | Docusign Community Moderator
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