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Is docusign@ops.docusign.com legit email address?

Forum|Forum|11 months ago
August 20, 2025
5 replies
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I got an email stating DocuSign will be moving transactions to Microsoft Azure. As part of the change, it asked us to add several domains in the allow-list. Wanted to make sure if it’s legit before contacting the IT support.

Best answer by mr1

@rpatel

There is a DocuSign article discussing the move:

https://support.docusign.com/s/articles/eSignature-traffic-is-migrating-to-Microsoft-Azure-to-better-serve-you?language=en_US

It lists the domains that will be used. I don’t see @ops.docusign.com on there.

good luck

mr1

M

mr1

Answer

Respected Advisor

@rpatel

There is a DocuSign article discussing the move:

https://support.docusign.com/s/articles/eSignature-traffic-is-migrating-to-Microsoft-Azure-to-better-serve-you?language=en_US

It lists the domains that will be used. I don’t see @ops.docusign.com on there.

good luck

mr1

MR1

R

rpatel

Author

New Voice

Thanks @mr1 for providing the link to the article. Seems like the information I received in the email is legit. I was checking if the email was sent from a legit DocuSign account. Thanks again!

M

mr1

Respected Advisor

@rpatel

It is always good to check the legitimacy of an email before making changes to computer/network settings :-)

mr1

MR1

R

rpatel

Author

New Voice

Indeed, it is and the link you shared confirms it is legit. Thank you!

J

Jenny.Martin

Community Moderator

Hello @rpatel,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day!

Regards,

Jenny | Docusign Community Moderator

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