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Question

Is docusign@ops.docusign.com legit email address?

  • August 20, 2025
  • 5 replies
  • 302 views

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I got an email stating DocuSign will be moving transactions to Microsoft Azure. As part of the change, it asked us to add several domains in the allow-list. Wanted to make sure if it’s legit before contacting the IT support.
 

 

5 replies

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  • Respected Advisor
  • 232 replies
  • August 20, 2025

@rpatel 

There is a DocuSign article discussing the move:

https://support.docusign.com/s/articles/eSignature-traffic-is-migrating-to-Microsoft-Azure-to-better-serve-you?language=en_US

It lists the domains that will be used. I don’t see @ops.docusign.com on there.

good luck

mr1


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  • Author
  • New Voice
  • 6 replies
  • August 20, 2025

Thanks ​@mr1 for providing the link to the article. Seems like the information I received in the email is legit. I was checking if the email was sent from a legit DocuSign account. Thanks again!


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  • Respected Advisor
  • 232 replies
  • August 20, 2025

@rpatel 

It is always good to check the legitimacy of an email before making changes to computer/network settings :-)

mr1


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  • Author
  • New Voice
  • 6 replies
  • August 20, 2025

Indeed, it is and the link you shared confirms it is legit. Thank you!


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  • Community Moderator
  • 963 replies
  • August 30, 2025

Hello ​@rpatel,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

 

Regards,

Jenny | Docusign Community Moderator