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INFORMATION REGARDING THE POSTERITY OF ENVELOPS CREATED

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Is there a purge limit for envelops created. Am I able to keep all envelops created?

M

Ma.CubioAnswer

Community Moderator

Hello @BeeCee

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.

By default, Docusign retains completed envelopes and their associated documents indefinitely, so you can generally keep all the envelopes you create. However, if your account administrator has configured a document retention policy or performs a targeted purge, envelopes may be automatically or manually removed based on those settings.
If you're part of an organization or enterprise account, we recommend you check with your Docusign administrator to see if any retention or purge policies are currently in place for your account.

For more information, please check this article.
Purge Envelopes

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

M

Ma.Cubio

Answer

Community Moderator

Hello @BeeCee

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.

By default, Docusign retains completed envelopes and their associated documents indefinitely, so you can generally keep all the envelopes you create. However, if your account administrator has configured a document retention policy or performs a targeted purge, envelopes may be automatically or manually removed based on those settings.
If you're part of an organization or enterprise account, we recommend you check with your Docusign administrator to see if any retention or purge policies are currently in place for your account.

For more information, please check this article.
Purge Envelopes

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

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BeeCee

Author

Newcomer

Good Day! Happy New Week!!!

Thank you so much for addressing my query/concern, it is appreciated. One follow-up question: if there is a spatial concern and items are deleted on my side, am I able to request certain envelops that may be needed in the future.

Thank you all for your kind attention and assistance in this matter.

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M

Ma.Cubio

Community Moderator

Hello @BeeCee
By default, Docusign retains production envelopes indefinitely unless a Document Retention policy is configured or the envelopes/documents are manually purged. If you delete an envelope from your account, recovery options depend on how it was removed.
If the envelope has been permanently purged through Document Retention or Targeted Purge, it cannot be recovered. Therefore, if you anticipate needing certain envelopes in the future, we recommend downloading and securely storing copies before deleting or purging them.

For more information, please check the articles below.
Document Retention
Set Document Retention Periods

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

Translate

M

Ma.Cubio

Community Moderator

Hello @BeeCee

How are you? We'd like to know if my previous response addressed your questions. If so, we hope you could consider selecting it as Best Answer ✅," so others can find it too.

Otherwise, if you still require further assistance, please don't hesitate to let us know. We are always happy to help!

Sincerely,

Ma. Cassandra | Docusign Community Moderator

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.