ID Verification with Liveness

Question

We are planning to roll out ID Verification with Liveness and I’m wondering is there a way to limit that selection when creating envelopes to a specific group or users so that not every user can see that option when creating an envelope? I wanted to be able to limit it to a pilot group before letting all users see that option.

Appreciate the assist. Thanks.

Noralynn.Niduaza · Accepted Answer

Hi ​@Jean,We appreciate you reaching out to the Docusign Community and are delighted to have you join us.I understand your concern about using ID Verification with Liveness for a specific group of users. We apologize for the inconvenience, and I’ll be happy to help you with this. At this time, ID Verification with Liveness is configured at the account level, so there isn’t a way to limit its availability to specific users or groups with the same account. Once enabled, the option will be visible to all users in the account.If you’d like to pilot the feature with smaller group first, one possible workaround is to create a separate sub account for the pilot users and enable ID Verification with Liveness only to that account.Link for reference:Create a New AccountWe hope this helps!Feel free to click the “Best Answer ✅” button below the post. That helps others in the Community find trusted answers faster.Best regards,Noralynn | Docusign Community Moderator

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.