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hi- I have to e-sign a .xml file, but I am not sure Docusing has developped this function (it works only for .pdf files).
Any ideas about that?
thanks
David_64
+19- Docusign Employee
You are correct that Docusign eSignature only supports PDF files. Any files uploaded in other formats (like .docx or .pptx) are automatically converted into PDF.
Although Docusign previously had offerings that allowed users to keep the original file formatting, these have been discontinued. Consequently, there is currently no way to maintain the XML format within the platform.
- Community Moderator
Hello
I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day!
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Jenny | Docusign Community Moderator
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