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How do I contact customer support. It wont allow me to select e-mail or call back as this is for paid users even though I am one and although live chat is available it does nothing when I click on it?
- Community Moderator
- 963 replies
Hello
Thanks for reaching out to the Docusign Community; it's great to have you here! I’m really sorry you’re having trouble accessing the support options.
Could you please send me a direct message with the following details?
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Name
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The email address linked to your account
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Your account number
We truly appreciate your patience, and we’re here to get this resolved for you.
Best Regards,
Jenny | Docusign Community Moderator
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