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I have extended an envelope as I was adapting in the advanced settings section (like described in other posts). After save and correct it still shows the old expiration date. What went wrong?
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Extend an expiration of an envelope
- Newcomer
Best answer by Noralynn.Niduaza
Hi
We appreciate you reaching out to the Docusign Community and are delighted to have you join us.
I’m sorry to hear you are having trouble extending the envelope's expiration. We apologize for the inconvenience this issue is causing you. To better assist, could you please provide the Envelope ID and a screenshot showing the envelope expiration settings for me to review?
Also, ensure the envelope expiration is set up correctly by following the instructions in this article. How to extend the envelope expiration date
Thank you, and I look forward to hearing back from you!
Best regards,
Noralynn | Docusign Community Moderator
- Community Moderator
- Answer
Hi
We appreciate you reaching out to the Docusign Community and are delighted to have you join us.
I’m sorry to hear you are having trouble extending the envelope's expiration. We apologize for the inconvenience this issue is causing you. To better assist, could you please provide the Envelope ID and a screenshot showing the envelope expiration settings for me to review?
Also, ensure the envelope expiration is set up correctly by following the instructions in this article. How to extend the envelope expiration date
Thank you, and I look forward to hearing back from you!
Best regards,
Noralynn | Docusign Community Moderator
- Community Moderator
Hi
I hope you’re doing great. I would like to check if the information provided helped resolve your concern.
Feel free to click the “Best Answer ✅” button below the post. That helps others in the Community find trusted answers faster.
Thank you for being part of the Docusign Community!
Sincerely,
Noralynn | Docusign Community Moderator
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