Docusign Transactions Moving to Microsoft Azure - Should these updates be made in Salesforce?

Question

Hi everyone, for the email that went out from Docusign with the title “Docusign Transactions Moving to Microsoft Azure, Action May be Required”, should the IP and domain allowlisting be done in Salesforce or is this done at the network level? I’m trying to understand if I should update our Setup > Network Access (IP ranges) and Setup > Trusted URLs (domains) in Salesforce or if this needs to be done by someone else in our IT department. Thanks so much!

Melanie.Panguito · Accepted Answer

Hi ​@d123— great question!If your organization has implemented allowlisting directly within Salesforce, you will need to update your Salesforce configuration. Conversely, if allowlisting is managed at the network level, meaning your corporate network infrastructure handles it, then your IT team will be responsible for making the necessary updates.Let us know if you have more questions—we’re always here to help. Melanie| Docusign Community ModeratorIf this helped clarify things, feel free to Like👍and click "Best Answer"

Melanie.Panguito · Answer

Hi ​@d123,If you consider my response useful, we would greatly appreciate it if you could mark it as “Best Answer ✅ so we can help other members with similar questions find it more easily. Have a great day!Sincerely,Melanie| Docusign Community Moderator

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.