Deleting Contacts -- beyond the first page

​@K Fulmer 

You used to just scroll to the bottom of the page, and more would load.

I just tried it in my contacts and that is no longer true. I cannot see any “next” or “more” either - perhaps the page is broken.

You could try to search “a” then “b” etc to get more contacts…

sorry,

mr1

Hello ​@K Fulmer,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

Regards,

Jenny | Docusign Community Moderator

​@Jenny.Martin 

I certainly did not solve the issue - there seems to be a problem with scrolling through the contact list as it no longer automatically shows more contacts when you reach the end of the page. Perhaps that could be looked into?

mr1

Hello ​@Jenny.Martin I have the same issue. Under my Profile > My Preferences > Contacts, I can only see the first 50 Contacts. There’s no way to advance to a second page. I can Search for specific contacts not displayed and locate them that way, so I know they still exist. Unfortunately, this is not a viable/sustainable work-around for my workflow. Happy to do whatever I can to help test, etc. Thank you!

​@Jenny.Martin I should have noted that I tried Edge and Chrome and cleared all cached data for both. Windows 11 OS.

Hi ​@K Fulmer, ​@mr1, ​@wtoddp 

We’ve confirmed the issue, and our engineering team is actively investigating under ticket ID [SNDFND-10999]. We know how disruptive this can be and really appreciate your patience.

If you'd like to stay in the loop, we suggest opening a support case and referencing the ticket number so you get notified of updates:
👉 Open a Support Case

Here if you need us!

—
Jenny | Docusign Community Moderator

Thanks, Jenny, I appreciate the follow up!