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Question

Data migration

  • November 3, 2025
  • 2 replies
  • 30 views

If the person in charge A changes to the person in charge B after leaving the company.
I would like to inquire about how to transfer the signature materials that A person in charge has conducted in the past to B person in charge.

Is it possible on the screen below?
The button is not active.

 

2 replies

Forum|alt.badge.img+11
  • Community Moderator
  • November 4, 2025

Hello ​@sally1003,

Thank you for reaching out here in Docusign Community.

I understand that you would like to transfer the signature materials to another person or user. To assist you better, could you please provide a screenshot of the page in English?

This will help me verify if the transfer is possible and determine the best steps to achieve your goal.

Thank you, and I look forward to your response.

Best regards,
Marco | Docusign Community Moderator
 


Forum|alt.badge.img+11
  • Community Moderator
  • November 11, 2025

Hi ​@sally1003 

Are you able to provide the information that we previously requested?

If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Best regards,
Marco | Docusign Community Moderator
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