When adding signature fields to a document since yesterday, the menus stay in place when scrolling. This then means that when you scroll to the bottom of the document, the UI all stays at the top, making it difficult and tedious to add signature fields to the document.
Is there any way to resolve this on our end?
Best answer by Jenny.Martin
Hi
We’ve confirmed the issue and our engineering team is actively investigating under ticket ID [NDSESEND-13037]. We know how disruptive this can be and really appreciate your patience.
If you'd like to stay in the loop, we suggest opening a support case and referencing the ticket number so you get notified of updates:
👉 Open a Support Case
Here if you need us!
Best Regards,
Jenny | Docusign Community Moderator
If this helped, don’t forget to click “Best Answer”!
Hi
We’ve confirmed the issue and our engineering team is actively investigating under ticket ID [NDSESEND-13037]. We know how disruptive this can be and really appreciate your patience.
If you'd like to stay in the loop, we suggest opening a support case and referencing the ticket number so you get notified of updates:
👉 Open a Support Case
Here if you need us!
Best Regards,
Jenny | Docusign Community Moderator
If this helped, don’t forget to click “Best Answer”!
Hello
I hope you're doing well. I'm following up on the above answer provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day!
Best Regards,
Jenny | Docusign Community Moderator
Hello
Sorry for not responding for a bit but yes the issue has been fixed now thank you!
Hello
Thanks for getting back. Glad to know that the issue is resolved. Should you require any additional assistance, feel free to reach out. Thank you!
Best Regards,
Jenny | Docusign Community Moderator
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