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Question

Changes in envelope creation UI

  • November 11, 2025
  • 1 reply
  • 15 views

When adding signature fields to a document since yesterday, the menus stay in place when scrolling. This then means that when you scroll to the bottom of the document, the UI all stays at the top, making it difficult and tedious to add signature fields to the document.

 

Is there any way to resolve this on our end?

1 reply

Forum|alt.badge.img+12
  • Community Moderator
  • 963 replies
  • November 11, 2025

Hi ​@JacksonB — thanks for the heads up on this.

We’ve confirmed the issue and our engineering team is actively investigating under ticket ID [NDSESEND-13037]. We know how disruptive this can be and really appreciate your patience. 

If you'd like to stay in the loop, we suggest opening a support case and referencing the ticket number so you get notified of updates:
👉 Open a Support Case

Here if you need us!

 

Best Regards,
Jenny | Docusign Community Moderator
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