Bulk Send missing

Question

We have an Enterprise Pro account and I’m an account admin. I followed every review and help desk suggestion for turning on bulk send and still cannot access it. What can I do?

Noralynn.Niduaza · Accepted Answer

Hi ​@KJackCO,We appreciate you reaching out to the Docusign Community and are delighted to have you join us.We understand and apologize that you can't access the bulk send feature in the account. I’ll be glad to help you with this.The bulk send feature is available to the Enterprise Pro plan account. If you’re part of a corporate plan and want to explore enabling this feature, we recommend that you submit a ticket through Docusign Support Center for a feature enablement assistance request. Docusign Community space focuses on general guidance; any account changes or feature inquiries will need to go through our Support team directly. 👉 Open a Support CaseThank you for your understanding. Let us know if you have more questions—we’re always here to help.😊 Best regards,Noralynn | Docusign Community ModeratorFeel free to Like👍and click "Best Answer."

Noralynn.Niduaza · Answer

Hi ​@KJackCO,I hope you’re doing well and having a great day!I just wanted to check in and see how things are going on your end. If there’s anything else you need or if there’s any way we can further assist, please don’t hesitate to let us know. We’d be more than happy to help.Wishing you a smooth rest of your day!Best regards,Noralynn | Docusign Community Moderator

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