automatic page refresh

Hello ​@mr1 

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

We tested this workflow, and the subject auto-updated to the new subject. We highly recommend that you update to the latest version of your browser.

Sincerely,

Ma. Cassandra | Docusign Community Moderator
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​@Ma.Cubio 

Thanks, my browser is updated but the page only refreshes if I click on refresh. 

mr1

Hello ​@mr1 
Thank you for confirming. May I know what browser you’re using? I want to see if you've also tried clearing the cache in the browser you’re using, or if you've used a different browser.
 

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer."

​@Ma.Cubio 

Google Chrome - it’s the default used by my company.

thanks

mr1

Hello ​@mr1 
When you clear all the cache in Google Chrome, not just the recent one, do you still experience the same thing?
 

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer."

Hello ​@mr1 

How are you? I'm just checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

If you found the response to be a valuable solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

 Ma. Cassandra | Docusign Community Moderator
If this helped. Feel free to Like👍and click "Best Answer."

​@Ma.Cubio 

I cleared the cache, but it didn’t help. Nothing seems to ‘auto refresh’ in DocuSign, I’ve gotten into the habit of clicking on the refresh button.\

thanks

mr1