Allow to Edit feature

Question

I added a recipient to "allow to edit" and after a few signors had signed,  but the envelope was not closed, the allow to edit recipient was not allowed to add a document or new signor.  I did a test and was able to accomplish this.

Jenny.Martin · Answer

Hello ​@adrei,Thanks for reaching out here in the Docusign Community, great to have you here! I’m sorry to hear you’re experiencing this issue.To further investigate, could you please send me a private message with the Envelope ID?I’ll review the envelope details to see if there’s anything that can help identify the cause of the issue.👉Locate a Docusign envelope IDBest Regards,Jenny | Docusign Community Moderator

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.