Access to documents after free trial ends?

Question

Hi, I have saved my signed pdf documents to my computer, I’m just double checking this will all stay saved on my pc once my free trial with dousign ends?

Ma.Cubio · Accepted Answer

Hello ​@LpolkyThank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.If you’ve already downloaded your signed PDF documents to your computer, those files will remain savedon your device even after your Docusign free trial ends. Docusign cannot remove or modify files stored locally on your PC.As for your Docusign account, once the free trial expires, it typically does not automatically charge and instead downgrades to a free account. With that free account, you can still log in and access your existing envelopes and documents in your account, although some features (like sending envelopes) may no longer be available.That said, it’s always best practice to keep backup copies of important documents stored securely outside of Docusign as well.For more details, you may check these articles.Docusign eSignature Free Trial FAQsWhat are the differences between a Docusign Trial account, Developer account, and Free account?If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!Sincerely,Ma. Cassandra | Docusign Community ModeratorIf this helped, feel free to Like👍and click "Best Answer"

Ma.Cubio · Answer

Hello ​@LpolkyI trust all is well. We’d like to know if the suggested solution was helpful. If yes, we would greatly appreciate it if you could mark it as "Best Answer" ✅, to help other community members find trusted answers.😊Let us know if you need further assistance—we're here for you!Sincerely,Ma. Cassandra| Docusign Community Moderator

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