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We do not have comments enabled in our production environment but are considering turning that on.

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If we do will it enable comments on all existing templates or just new ones going forward? Is there a way to set the option on but the default off?

Robert JacksonAnswer

Rising Star

It will only take effect from any new documents you send out so any documents still to be signed are all ready set and you would need to go and correct these.

You would need to update the templates if this is a setting you want to use on them.

Robert

Helping the wider community work better with DocuSign - Contact robert@icit.co.uk for more information

Robert Jackson

Answer

Rising Star

It will only take effect from any new documents you send out so any documents still to be signed are all ready set and you would need to go and correct these.

You would need to update the templates if this is a setting you want to use on them.

Robert

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Helping the wider community work better with DocuSign - Contact robert@icit.co.uk for more information

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Annette

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Newcomer

Perfect - we would prefer that no changes be made to existing templates. Thank you

Annette

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Christopher.Alpizar

Docusign Employee

Hi @Annette,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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