waiting for others

Question

my portal says i have 107 ‘waiting for others’, but when i scroll down i can only view about 30 of them. any ideas where i can see the rest?

Michael.Rave · Accepted Answer

@5755kerryIs is possible that youhave multiple accounts on different server environments, like EU and NA?There currently is a bug related to this for some users, when an envelope is created on a different on a different server environment and the users global default account is set to a different one. This has already been reported and is with Engineering. If this is the case, I can add you as an affected customer to the ticket.

nathaly.monge · Answer

Hello @5755kerry,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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