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Newcomer
Oct 7, 2024 2:01 PM UTC
Solved

Voiding fully signed enevelope

Hello,

could I please get advice how to Void fully signed envelope.

many thanks,

Marta 

mr1Answer
Digital Leader
Oct 7, 2024 7:11 PM UTC

@Marta 

I do not think you can void a completed envelope.

per the DocuSIgn web site:

Voiding an envelope cancels all outstanding signing activities. You can void any of your sent envelopes that have not yet completed. You can only void envelopes that you sent or manage, or are shared with you, and that are still in process. Envelopes with a status of either Waiting For Others, Needs to Sign, or Needs to View are in process.

 

sorry

mr1

MR1

2 replies

mr1Digital LeaderAnswer
Digital Leader
Oct 7, 2024 7:11 PM UTC

@Marta 

I do not think you can void a completed envelope.

per the DocuSIgn web site:

Voiding an envelope cancels all outstanding signing activities. You can void any of your sent envelopes that have not yet completed. You can only void envelopes that you sent or manage, or are shared with you, and that are still in process. Envelopes with a status of either Waiting For Others, Needs to Sign, or Needs to View are in process.

 

sorry

mr1

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MR1
Docusign Employee
Oct 21, 2024 10:35 PM UTC

Hi @Marta,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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