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sunzhikunNew Voice
New Voice
Dec 12, 2024 9:40 AM UTC
Solved

Unable to log in

The email address I used to register is invalid and I cannot get the verification code. What should I do?

    Alexandre.Augusto
    Alexandre.AugustoAnswer
    Docusign Employee
    Dec 12, 2024 1:58 PM UTC

    Hello, ​@sunzhikun 

     

    Are trying to login in the Demo our Production account?

     

    Demo: http://account-d.docusign.com

    Prod: http://account.docusign.com

     

    Let us to know,

    Alexandre

    Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
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    3 replies

    Alexandre.Augusto
    Docusign Employee
    Alexandre.AugustoDocusign EmployeeAnswer
    Docusign Employee
    Dec 12, 2024 1:58 PM UTC

    Hello, ​@sunzhikun 

     

    Are trying to login in the Demo our Production account?

     

    Demo: http://account-d.docusign.com

    Prod: http://account.docusign.com

     

    Let us to know,

    Alexandre

    Translate
    Your feedback is very appreciated! You can give a Like and mark this answer as the "Best Answer" for your issue. DocuSign University http://dsucustomers.docusign.com
    Hengfeng Ge
    Hero
    Hengfeng GeHero
    Hero
    Dec 12, 2024 3:38 PM UTC

    ​@sunzhikun You can use a valid email to register a new demo account.

     

    FreeLink/甫连信息

    🌍 Docusign Partner | Partner Profile

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    🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

    📊 Docusign Community Leaderboard Top 5 contributor.

    🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.

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    Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
    Docusign Employee
    Christopher.AlpizarDocusign Employee
    Docusign Employee
    Dec 26, 2024 4:07 PM UTC

    Hi ​@sunzhikun,

    I hope you are doing well.

    I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

     

    Best regards,

     Christopher | Docusign Community Moderator

    "Select as Best" below if you find the answer a valid solution to your issue.

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