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Newcomer
Sep 30, 2024 3:42 PM UTC
Question

Unable to Forward

I’m trying to forward a completed file and the system says in red “Unable to Forward” and I don’t know why.  I forward these types of docs all the time and the only possible difference I see is that this is a bigger file.  Help!

2 replies

Hengfeng Ge
Hero
Hero
Oct 1, 2024 12:08 PM UTC

could you share a screenshot of your forwarding?

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
Oct 24, 2024 7:23 PM UTC

Hello @Julie WOR ,

Are you able to provide the information that was previously requested? If so, please do so in a reply to this question so that we can further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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