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Newcomer
Nov 14, 2026 6:52 PM UTC
Question

Unable to delete account

I have a free personal DocuSign account and want to permanently close it.

I checked Admin → Plan and Billing, but there is no Close Account option.

Unfortunately, the live chat button on the support website does not work, and callback and email support are restricted to paid accounts.

Could a DocuSign moderator help me arrange permanent closure of my account?