title under Signer Events

Question

Anyone know how to update an outdated title of the signer that appears in Signer Events. (This individual doesn’t have a DocuSign account) Thanks!

Jason.Wiswell · Accepted Answer

Hello! Title is controlled either by adding a user record to an account and filling in that detail, or it is controlled by the Signer under their Manage Profile link. If they do not have an account, however, there is no way to modify as the Sender. The user may have a recipient only account out there where they filled in that data, so they may wish to double-check they don’t have a wayward account membership they have forgotten about. But unfortunately, as the Sender, you cannot modify that detail once entered.

I hope this helps guide you and wish you an excellent day!

Alejandro.Ramos · Answer

​Hi @MRS,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!​

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