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Newcomer
Jun 5, 2024 2:24 PM UTC
Solved

still receiving reminders after envelope was completed

One of my recipients is still receiving reminders even though they signed the document

JohnSantos
Guru
Jun 5, 2024 3:06 PM UTC

@DJehle - DocuSign support & engineering teams were working on a bug that resend notifications emails for completed envelopes. Not sure if it got resolved. 

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

2 replies

JohnSantos
Guru
Guru
Jun 5, 2024 3:06 PM UTC

@DJehle - DocuSign support & engineering teams were working on a bug that resend notifications emails for completed envelopes. Not sure if it got resolved. 

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
Jun 19, 2024 7:07 PM UTC

Hello @DJehle ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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