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Newcomer
Feb 3, 2024 2:53 PM UTC
Solved

Signing completion

can I send a document with the option for either party to sign to one email or two emails and not have it remain open if only one signs?

Docusign Employee
Feb 5, 2024 4:39 PM UTC

Hi Bayside,

 

Welcome to the DocuSign Community!

 

We are glad to have you here and can't wait to help share as much knowledge as possible.

 

I understand that you are looking to have 2 recipient roles in your envelope, without requiring both signers to complete their action, and I will share more details on the topic.

 

There is no option in eSignature that would allow you to define a total signers required to trigger your envelope’s completion.

 

As a workaround, you might want to look into manually deleting the unnecessary recipient during a correction in Manage>Sent>Actions>Correct.

 

For detailed steps on how to correct an envelope, see:

 

Correct an Envelope

 

Feel free to let us know if you need further assistance with this. 

 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

1 reply

Docusign Employee
Feb 5, 2024 4:39 PM UTC

Hi Bayside,

 

Welcome to the DocuSign Community!

 

We are glad to have you here and can't wait to help share as much knowledge as possible.

 

I understand that you are looking to have 2 recipient roles in your envelope, without requiring both signers to complete their action, and I will share more details on the topic.

 

There is no option in eSignature that would allow you to define a total signers required to trigger your envelope’s completion.

 

As a workaround, you might want to look into manually deleting the unnecessary recipient during a correction in Manage>Sent>Actions>Correct.

 

For detailed steps on how to correct an envelope, see:

 

Correct an Envelope

 

Feel free to let us know if you need further assistance with this. 

 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

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