Signed but needs to sign

6 replies
143 views
Translate All

I received e-mail of e-signature from all signers, but it looks sign is needed from one. Is it system error? If so, how can I solve it?

eSignature

JohnSantosAnswer

Guru

@Joe

Did you receive a notification email confirming that the envelope was completed? If you're the sender, you can easily check the status of the envelope by logging into DocuSign through your browser. From there, you can review its progress and make any necessary adjustments

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

JohnSantos

Answer

Guru

@Joe

Did you receive a notification email confirming that the envelope was completed? If you're the sender, you can easily check the status of the envelope by logging into DocuSign through your browser. From there, you can review its progress and make any necessary adjustments

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

J

Joe

Author

New Voice

Thank you for suggestion. I confirmed that there is no document waiting for others. On the other hand, in the agreement activity, still waiting for sign. Tomorrow, I’ll check whether status will be updated accurately.

Translate

Hengfeng Ge

Hero

what is the emai like which you received?

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

J

Joe

Author

New Voice

opened and viewed complete with DocuSign, same massage with other signer. So it seems strange.

Translate

Hengfeng Ge

Hero

could you provide some screenshots. thanks.

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

C