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Newcomer
Sep 5, 2024 4:05 PM UTC
Solved

Signature file converts on its own after signing

I signed a document created in Word with DocuSign, but the signed document is converted to a PDF file on its own.
How can I make the signed document as a Word file?

Inki.KimAnswer
Docusign Employee
Sep 5, 2024 8:34 PM UTC

All Docusign files are converted to PDFs so that they cannot be altered or tampered with after the document has been signed. 

3 replies

Inki.KimDocusign EmployeeAnswer
Docusign Employee
Sep 5, 2024 8:34 PM UTC

All Docusign files are converted to PDFs so that they cannot be altered or tampered with after the document has been signed. 

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justydogNewcomerAuthor
Newcomer
Sep 6, 2024 12:07 AM UTC

Thank you Inki-san,  I understood that the docsigner will convert the document to PDF to prevent modifications after signing.
I am involved in GMP manufacturing of pharmaceuticals and we need to use electronic documents that are signed by the responsible person for approval. I will think of a way other than DocuSign. Thanks again for your help.

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Docusign Employee
Sep 20, 2024 12:50 AM UTC

​Hi @justydog,

 

I hope you are doing well.

I would like to confirm if you could solve your issue by utilizing the suggested solution?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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